Our Reviews
Jason S|2024 GMC Yukon
Confirmed Service Customer
1/27/2025
Tyler and Mike were fantastic. It was a very easy process working with the both of them. They both went above and beyond!!
1/28/2025
We're pleased to know we have been able to exceed your expectations and really help you out! We look forward to your next visit! Take care!
ANDOVER, NJ
Melissa S|2021 GMC Terrain
Confirmed Service Customer
1/27/2025
Took less time than what they stated. Kept me up to date on my service via text message.
1/28/2025
Hello. It is great to hear everything was done to your satisfaction! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Carlisle Buick GMC!
GARDNERS, PA
Kaitlin S|2024 Buick Encore GX
Confirmed Service Customer
1/25/2025
It was quick and easy. They communicated with me the whole way through the visit and explained everything.
1/26/2025
Hi, thank you so much for the positive review! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
CARLISLE, PA
Vickie K|2015 Chevrolet Impala
Confirmed Service Customer
2/4/2025
We've been using this dealership for a few years now and so far have been satisfied.
2/5/2025
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Carlisle Buick GMC. We're looking forward to your next visit with us! Take care!
DILLSBURG, PA
Arvin H|2024 GMC Sierra 2500 HD
Confirmed Sales Customer
2/13/2025
The experience was good. Did not like the way they do financing. If I would have know that they would not be using GMC I would have got my own loan with a better rate.
DONAVAN KERNS
2/19/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
GETTYSBURG, PA
Kimberly B|2025 GMC Acadia
Confirmed Sales Customer
2/26/2025
Great experience.
DONAVAN KERNS
2/27/2025
Hi there, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
THOMASVILLE, PA
Lynn L|2025 GMC Sierra 1500
Confirmed Service Customer
3/4/2025
As always the crew at CCBGMC take great care of our vehicles. They are so pleasant and courteous to us. Vehicle was done earlier than promised which was great.
3/5/2025
We want all our clients to have a comfortable and stress-free experience with us! We hope to be of service to you again in the future. Have a great day!
BOILING SPRINGS, PA
Geoffrey B|2019 GMC 1500 Sierra
Confirmed Service Customer
3/5/2025
Timely, professional, and courteous.
3/6/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
MECHANICSBURG, PA
Arthur M|2025 GMC Sierra 1500
Confirmed Sales Customer
3/5/2025
Elijah was excellent. Pleasure to work with.
ELIJAH STRUCHEN
3/6/2025
Hello, we're happy to hear you had such a positive experience with our staff! We sincerely value your business and look forward to your next visit. Take care!
GETTYSBURG, PA
Pamela S|2023 GMC Acadia
Confirmed Service Customer
3/13/2025
The Service Team is always available to help us and schedule an appointment, sometimes as soon as same day. We have been with this Dealership and Service Team for nearly 30 years, and we have been consistently and thoroughly satisfied. Thank you.
3/13/2025
Wow, it's experiences like yours that really keep us motivated! Thank you for sharing your positive experience! Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
MECHANICSBURG, PA
Arkady K|2025 GMC Terrain
Confirmed Sales Customer
2/11/2025
Real professional courteous polite
TYLER CARROLL
2/12/2025
Hi, your wonderful feedback and rating mean a lot to us. Thank you for the great review!
CAMP HILL, PA
Michelle S|2017 GMC Terrain
Confirmed Service Customer
2/19/2025
See Google review
2/25/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
CARLISLE, PA
Brian B|2017 GMC Canyon
Confirmed Service Customer
2/25/2025
Quick Friendly and good work
2/26/2025
We want all our clients to have a comfortable and stress-free experience with us! We hope to be of service to you again in the future. Have a great day!
CARLISLE, PA
Randall M|2025 GMC 1500 Sierra
Confirmed Sales Customer
3/6/2025
Need to do a better job of keeping the web page inventory current.
ADRIANO BISTEL-CRUZ
3/11/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
GREENCASTLE, PA
Victor R|2025 Buick Encore GX
Confirmed Sales Customer
4/8/2025
Excellent and pleasant experience. Received fair price for trade in.
ADRIANO BISTEL-CRUZ
4/9/2025
Hi there, we are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Carlisle Buick GMC and we hope to see you again soon!
CHAMBERSBURG, PA
Mark S|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
4/17/2025
I was happy with my purchase of my 2025 GMC Sierra HD truck. I had contacted Jason telling him what time I would be there to look at the truck, and since I live almost 2 hours away I wanted to be assured that they would not sell the truck, before I got there. When I arrived the truck was ready for me to take a test drive, and we were able to get the deal I wanted.
JASON GULLEY
4/18/2025
Congratulations on your new vehicle! We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Carlisle Buick GMC and we hope to see you again soon!
MINERAL POINT, PA
David W|2001 Chevrolet Corvette
Confirmed Service Customer
4/18/2025
Made my appointment online. Very easy to do. Was greeted with a smile and pleasantries upon my arrival. I was treated with respect and appreciation for my business. I was kept up to date on the status of my car via text message,, which I really like. Upon completion I received another text message followed up with a phone to check if I needed a ride to the dealership. Outstanding service.
4/19/2025
Hello there, thank you for taking the time to leave us this information about your recent visit. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Carlisle Buick GMC!
MOUNT HOLLY SPRINGS, PA
Joel R|2023 GMC SIERRA K15
Confirmed Service Customer
4/21/2025
Easy appointment to setup on line. Kept me updated during servicing my truck.
4/22/2025
Hi there, we're so happy we were able to help you out! Thank you again for choosing Carlisle Buick GMC and we hope to see you again soon!
CARLISLE, PA
Lynn L|2025 GMC Sierra 1500
Confirmed Sales Customer
4/24/2025
Both Tyler and Tom were very professional and worked hard to make a deal that both parties could live with.
TYLER CARROLL
4/25/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
BOILING SPRINGS, PA
Gwendolyn C|2025 GMC Terrain
Confirmed Sales Customer
4/24/2025
Friendly, low pressure and answered all our questions.
MARCUS MAXWELL
4/25/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
JONESTOWN, PA
Michael D|2025 Buick Encore GX
Confirmed Sales Customer
5/1/2025
Excellent! Our salesman, Marcus, listened and showed me just the perfect SUV to meet my needs. The entire purchased went very smoothly. I love my new car and will very happy for a long, long time.
MARCUS MAXWELL
5/2/2025
Thank you for your feedback! We're delighted to hear that you had a smooth experience with us. Our team works hard to make the process as easy as possible, and we truly appreciate your trust in us for your vehicle purchase. We look forward to assisting you again in the future!
BOILING SPRINGS, PA
Betty P|2025 GMC Terrain
Confirmed Sales Customer
5/2/2025
Staff was very friendly and helpful. We would definitely recommend your dealership to others. sales person could have spent some more time going over the features of our new Terrain. Otherwise Adriano did a great job.
ADRIANO BISTEL-CRUZ
5/3/2025
Hello, thank you for sharing your positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
HARRISBURG, PA
Gregory S|2017 Chevrolet Impala
Confirmed Service Customer
5/16/2025
Staff was very attentive and friendly. Job was done in a timely manner. I use to be able to do the work myself ,but past that age now. Shop rates for labor seem a bit excessive. But an overall good experience.
5/17/2025
Thank you for choosing Carlisle Buick GMC! We value your feedback and look forward to assisting you next time. If you have any further questions, please give us a call. We're always happy to help!
SHIPPENSBURG, PA
Karen S|2019 Buick Cascada
Confirmed Service Customer
5/17/2025
Courteous and speedy l nice place to wait.
5/18/2025
Thank you for your feedback! We want all our clients to have a comfortable and stress-free experience with us. Thank you again for letting our team know how we did. We look forward to helping again in the future. Take care!
SHIPPENSBURG, PA
Kristin L|2025 Buick Enclave
Confirmed Sales Customer
5/19/2025
Marcus was a wonderful seller and very accommodating to our time schedule. The finance duo in the back were excited about their jobs and had a smooth process for signing paperwork. Overall, the experience was the best one we had when looking for a car.
MARCUS MAXWELL
5/20/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Carlisle Buick GMC! We sincerely value your business and look forward to your next visit. Take care!
CARLISLE, PA
Christopher L|2025 GMC Sierra 1500
Confirmed Sales Customer
5/20/2025
Super pleasant experience! Easy to talk to, easy to communicate with as far as what is within budget and what isnt! Over all super happy with my experience!
DONAVAN KERNS
5/21/2025
Hi there, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. We sincerely value your business and look forward to your next visit. Take care!
EAST BERLIN, PA
Cristal R|2015 GMC Yukon XL
Confirmed Service Customer
5/22/2025
This is my second truck taking there and love it
5/23/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
CARLISLE, PA
Chelsea S|2017 Buick Encore
Confirmed Service Customer
5/28/2025
Everything went well, my only complaint is that I asked them to use my GM rewards points when I scheduled the appointment and they forgot to do that at check out. They don’t expire so it’s not a big deal, I’ll use them at my next oil change, but it’s annoying that using the points seems to always be a hassle, no matter what dealership you get service at.
5/29/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
CARLISLE, PA
Walter E|2015 GMC 1500 Sierra
Confirmed Service Customer
6/2/2025
Repair was not completed as price given was not acceptable
6/4/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
CARLISLE, PA
Devin S|2006 Buick Lucerne
Confirmed Service Customer
6/3/2025
I asked if they could take a look at my HVAC system. They instead looked at my coolant system without my approval and charged me an extra 250 dollars for it.
6/4/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
HIGHSPIRE, PA
Lynn L|2025 GMC Sierra 1500
Confirmed Service Customer
6/4/2025
The service team at CCBGMC is first rate...
6/5/2025
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Carlisle Buick GMC and we hope to see you again soon!
BOILING SPRINGS, PA
Harouna A|2009 Buick Enclave
Confirmed Service Customer
3/31/2025
Nothing to say until my car is done
4/1/2025
Hi, thank you for the high star rating! We do hope we can be of assistance in the future. Take care!
CARLISLE, PA
Lieselotte B|2023 Buick Envision
Confirmed Service Customer
4/2/2025
Fast and efficient
4/3/2025
We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
BOILING SPRINGS, PA
Alan B|2025 GMC 3500HD Sierra
Confirmed Sales Customer
4/24/2025
Great transaction very friendly staff. Only thing is there were about 50 miles more on vehicle than showed on paperwork.
MARCUS MAXWELL
4/30/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
HIGGANUM, CT
Clifford D|2020 GMC Acadia
Confirmed Service Customer
5/21/2025
all good
5/22/2025
Hi, thank you for the high star rating! We do hope we can be of assistance in the future. Take care!
CARLISLE, PA
Devin S|2006 Buick Lucerne
Confirmed Service Customer
6/16/2025
They replaced my air compressor for a great price. When that didn't solve the problem they fixed it quickly, no extra charge. Will be coming back for future repairs.
6/17/2025
Hi, thank you for taking the time to leave us this information about your recent visit. We hope to be of service to you again in the future. Take care!
HIGHSPIRE, PA
Edward E|2017 Chevrolet Colorado
Confirmed Service Customer
6/22/2025
My truck was diagnosed shortly after it was towed to your dealership after experiencing a breakdown. My truck was worked on as soon as parts arrived. I was very pleased that as a person traveling through Carlisle I was treated as a valued customer.
6/23/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
AFTON, NY
Cathy S|2019 GMC Terrain
Confirmed Service Customer
6/25/2025
THINGS DID GO BETTER FOR ME THIS TIME I NEED TO MAKE SURE I AM ON THE GMC REWARDS SOMEONE THERE DID HELP ME WITH THAT THAT HELPS ME GET MONEY OFF MY BILL
6/26/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please don't hesitate to reach out!
NEWVILLE, PA
Floyd M|2025 GMC 1500 Sierra
Confirmed Sales Customer
6/4/2025
Great
DONAVAN KERNS
6/5/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
GARDNERS, PA
George D|2015 GMC Acadia
Confirmed Service Customer
6/4/2025
Very pleased with the repair. Thank you.
6/5/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
CARLISLE, PA
Steve K|2004 Chevrolet Impala
Confirmed Service Customer
6/9/2025
All the employees I dealt with were very pleasant and knowledgeable
6/10/2025
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Carlisle Buick GMC and we hope to see you again soon!
CARLISLE, PA
Harouna A|2009 Buick Enclave
Confirmed Service Customer
6/24/2025
N/A
6/25/2025
Hello! Thank you for the excellent star rating! If you ever require any further assistance, don’t hesitate to call or visit us. Wishing you a fantastic day!
CARLISLE, PA
Debra N|2016 Buick LaCrosse
Confirmed Service Customer
6/25/2025
Courtesy van available with little wait to take me and pick me up from breakfast and the gentleman driver was very nice and helpful given I'm mobility challenged. Car was ready by the time I got back. Was able to pay half my bill with my rewards. What's not to like?
6/26/2025
We want all our clients to have a comfortable and stress-free experience with us! If you have any further questions, please don't hesitate to reach out! Best wishes, Carlisle Buick GMC
LEWISBERRY, PA
Clifford D|2020 GMC Acadia
Confirmed Service Customer
8/12/2025
All first rate
8/13/2025
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
CARLISLE, PA
Chloe D|2012 Buick LaCrosse
Confirmed Service Customer
8/26/2025
I was satisfied with my service
8/27/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
CARLISLE, PA
Kenda B|2022 GMC Acadia
Confirmed Service Customer
9/1/2025
I find it utterly ridiculous that it cost $132 to replace wiper blades. I can get wiper blades at Autozone for $35 each and they put them on for free! Not to mention if my husband brought new and put them on I would be charged 2 inspections. I've been coming to this dealership for over 10 yrs and I don't think I'll be coming back. The cost of services are sky high, the labor rate is ridiculous and I'm sure the technicians don't get paid that rate. I didn't purchase my current vehicle from this dealership only because they didn't have what I was looking for but I did choose to bring it to them for state inspection since I've been a loyal customer for 10 yrs!
9/2/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
MECHANICSBURG, PA
Fred A|2024 GMC Yukon XL 1500
Confirmed Sales Customer
8/10/2025
All good
DONAVAN KERNS
8/12/2025
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
MOSCOW, PA
Edward C|2025 Buick Envision
Confirmed Sales Customer
8/19/2025
Gm should still have a manual in the vehicle. Some people do not use the internet. Now I have to find someone to help me to get the manual to use the options.
JON MILLER
8/20/2025
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
OLD FORGE, PA
Erica A|2025 GMC Terrain
Confirmed Service Customer
8/27/2025
It’s a very good service
8/28/2025
Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!
CARLISLE, PA
Bradley G|2023 Buick Encore GX
Confirmed Sales Customer
9/9/2025
It was a long process. Everyone was great. Ariel knew her stuff and took good care of us.
ARIEL PEFFLEY
9/10/2025
Thank you for sharing your experience. We sincerely value your business and look forward to your next visit. Take care!
CARLISLE, PA
Erica A|2025 GMC Terrain
Confirmed Service Customer
9/24/2025
It’s very good
9/25/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
CARLISLE, PA
Nathan M|2025 GMC Yukon
Confirmed Sales Customer
9/25/2025
It was fine. I thought my salesperson was great but there was a fair amount of miscommunication regarding a mandatory dealer add-on and a significant rebate which wasn't honored after an agreed upon price because of "a computer glitch" after it went to finance. I was buying remotely and some of this more than likely could've been avoided if I was there in person. I don't believe anything nefarious was going on but I will say it did feel like it at times. Mandated dealer add ons - which I acknowledge are well within their right - feel forced and like a money grab for, to be honest, a absolutely useless add on to me which provides redundant features the car comes standard with - or ones which can be accomplished with free apps. Wasn't my best buying experience aside of the sales guy. Wish there had been more transparency. Car dealers often get a bad reputation for trying to make that extra buck once it goes to finance and I can't say these guys did much to quell that. Especially since it was such a dumb add on. But they're out there trying to make money and I get that. Ultimately, I agreed to their terms so I have no leg to stand on but it felt dirty. I can live with it.
TYLER CARROLL
9/29/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
PHOENIXVILLE, PA
Tammi B|2022 GMC Terrain
Confirmed Service Customer
9/10/2025
THEY WERE VERY NICE ON THE PHONE TO MAKE THE APPOINTMENT AND WHEN WE GOT THERE THEY ALSO WERE VERY NICE TO US. THEY DID THE WORK IN A TIMELY MANNER AND THEY CHECKED ON US TO SEE IF WE WERE OK. THEY ALSO PUT NEW BATTERIES IN OUR KEYS. I FEEL THEY ARE A GREAT CREW
9/11/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
GARDNERS, PA
James D|2024 GMC Yukon XL 1500
Confirmed Service Customer
9/13/2025
It was great. Very helpful. The crew noticed I needed my state inspection but I didn’t have current papers. Andrew worked to get the paperwork and get it done.
9/14/2025
It’s great to hear Andrew and the crew went the extra mile with your inspection needs—that’s the kind of teamwork we’re proud of. We’ll always be ready to handle the details so you don’t have to worry.
ENOLA, PA
Ronald U|2022 GMC Acadia
Confirmed Service Customer
10/8/2025
Been using this dealership for over almost 20 years and never have had any complaints. How about them apples!!
10/9/2025
Thank you for your loyalty and giving us another opportunity to earn your business. We hope to be of service to you again in the future. Take care!
CARLISLE, PA
Jennifer C|2015 Chevrolet Camaro
Confirmed Service Customer
10/14/2025
It was easy to get service appointments for all three of our vehicles. An employee held the door open for me as I entered. The waiting area was comfortable and offered snacks and cold water. There was no pressure to accept additional services that were offered and all additional services offered were valid. The service center even washed and vacuumed one of my vehicles (the one previously purchased there) which was a very nice surprise. We are very happy to have a service center (and dealership) that we trust.
10/15/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
CARLISLE, PA
Carey B|2021 GMC Terrain
Confirmed Service Customer
10/23/2025
They were very helpful in getting the work done, and letting us know what work was not required.
10/24/2025
Hello, we're glad we could help! Our team strives to deliver an excellent experience, and we're happy to hear that was the case during your visit. If you have any further needs or questions, please don't hesitate to reach out!
ENOLA, PA
Paul L|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
11/4/2025
Everything went smoothly and very helpful
TAVIA MASHTARE
11/5/2025
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
SCHUYLER FALLS, NY
Kathy K|2026 Buick Enclave
Confirmed Sales Customer
11/6/2025
I would have given you a 5 but when the vehicle was delivered there was no salesman to go over the car and how things works. I have a Buick but it is several years old and a lot has changed on these vehicles in the past years so it would have been nice for someone to be there to answer my questions.
TYLER CARROLL
11/7/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
CUDJOE, FL
Ginny J|2021 Buick Encore GX
Confirmed Service Customer
11/14/2025
Friendly and helpful
11/15/2025
Thank you for the kind words! We’re happy our team was friendly and helpful during your visit.
CARLISLE, PA
Harry K|2024 Buick Envista
Confirmed Service Customer
11/21/2025
close and ride home
11/22/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
CARLISLE, PA
Rebecca H|2022 GMC Acadia
Confirmed Service Customer
11/23/2025
I was charged a ridiculous amount for diagnosing the problem as my battery. When I bought the car I was told I had to purchase the diagnostic Car RX app which was expensive. I was not given an option because they said it was with the car already so I had to pay for it. Then I take my car in for a car battery 4 months after I get the car and they use their own diagnostic test charging a ridiculous amount. They also had to fix a recall when it was in there. The recall I looked up after it was done was from 2023, so they sold me the vehicle with a recall not taken care of.
11/24/2025
It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
MOUNT HOLLY SPRINGS, PA
Angel C|2026 GMC Sierra 1500
Confirmed Sales Customer
11/28/2025
Very friendly people
JON MILLER
11/29/2025
Thank you for your kind words — we’re thrilled you noticed our team’s friendly approach, which helps make every visit feel welcoming and positive.
MILLERSVILLE, PA
Christine M|2026 Buick Enclave
Confirmed Sales Customer
12/1/2025
the whole process from start to finish took way too long was there for over 2 hrs. I had already picked out the car and confirmed via phone with dealership which car I wanted and when I would be in to get it and it still took over 2 hrs.
TAVIA MASHTARE
12/2/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
CARLISLE, PA
Elton M|2026 GMC Sierra 1500
Confirmed Sales Customer
12/1/2025
I asked for an "out the door " price. Was given a price and I asked for a printout of the worksheet so I would know how the price was arrived at. Was never sent the worksheet. Went to pick up the truck (1 hour away) and the "out the door" price included incentives that I was clearly unqualified for. I was also told that the vehicle would not be held for 6 hours until I was ready to arrive. We still purchased the truck (cash) but will NEVER return to this dealership. Very unprofessional!!
DONAVAN KERNS
12/3/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
HAGERSTOWN, MD
Matthew E|2025 GMC Sierra 1500
Confirmed Sales Customer
12/2/2025
👍
TAVIA MASHTARE
12/3/2025
Thank you so much for choosing Carlisle Buick GMC. We truly appreciate your support and look forward to assisting you next time!
SPRING GROVE, PA
Janice F|2023 Buick Envision
Confirmed Service Customer
12/15/2025
Always accommodating. Very nice waiting area. Car is taken care of well. Thank you
12/16/2025
Hi, we are so happy to read such a great review about Carlisle Buick GMC! Thank you again for taking the time to let the world know about your positive experience. Have a great day!
MECHANICSBURG, PA
Clifford D|2020 GMC Acadia
Confirmed Service Customer
12/17/2025
Great service completed in a timely manner.
12/18/2025
Thank you for the positive feedback. We’re glad the service was completed efficiently and met your expectations.
CARLISLE, PA
Martha L|2025 Buick Encore GX
Confirmed Service Customer
12/17/2025
Helpful and courteous employees at check in area. They are the only ones I was in contact with
12/18/2025
We appreciate your kind words. It’s great to hear our check-in staff were helpful and courteous during your visit.
CARLISLE, PA
Lieselotte B|2023 Buick Envision
Confirmed Service Customer
12/18/2025
Hassle free and fast
12/19/2025
We’re happy to hear your experience was hassle-free and fast! Providing smooth and efficient service is always our goal.
BOILING SPRINGS, PA
Shawn M|2026 GMC Sierra 1500
Confirmed Sales Customer
12/21/2025
Accommodating and worked with my schedule. Straight forward and honest sales team.
JON MILLER
12/22/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
LEWISBERRY, PA
Ronald U|2022 GMC Acadia
Confirmed Service Customer
12/26/2025
Excellent. Been using this dealership for 30 years.
12/27/2025
Thank you so much for your loyalty and support over the past 30 years! We truly appreciate having you as a valued customer and are glad to hear that we've been able to meet your needs all this time. Here's to many more years of great service and continued satisfaction!
CARLISLE, PA
Roger R|2020 GMC Acadia
Confirmed Service Customer
12/31/2025
The work was completed in a timely manner and done to my satisfaction.
1/1/2026
Thank you for your feedback! We’re pleased the work was completed to your satisfaction and in a timely manner.
CARLISLE, PA
Jason S|2021 GMC 2500HD Sierra
Confirmed Service Customer
1/1/2026
Good
1/2/2026
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
LANDISBURG, PA
Michelle Z|2024 GMC Acadia
Confirmed Service Customer
1/3/2026
Loved the vehicle, our salesman Tyler always does a great job and Ragene in finance was fabulous!
1/4/2026
Hi, we really appreciate your positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. We want to sincerely thank you for choosing Carlisle Buick GMC and we hope to see you again soon!
GARDNERS, PA
Kenneth R|2024 GMC Sierra 2500 HD
Confirmed Service Customer
10/13/2025
I did not receive a phone call that my vehicle was ready. The service was supposed to have included filling the DEF tank. That did not happen. Everything else appeared to be completed.
10/14/2025
On behalf of our entire staff, we would like to express concern about the experience you shared regarding your visit with us. I have addressed your comments with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.
NEWVILLE, PA
Michael W|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
10/15/2025
Eli did a fantastic job selling us our Denali!
ELIJAH STRUCHEN
10/16/2025
Thank you for the fantastic feedback! Eli will be delighted to hear you’re enjoying your new Denali and that your buying experience was such a positive one. We hope every mile in your Denali brings a smile—because great journeys start with great service!
LEBANON, PA
Howard S|2019 Chevrolet Colorado
Confirmed Service Customer
10/21/2025
Excellent work. Excellent experience.
10/22/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
GARDNERS, PA
Cindy M|2019 Buick Encore
Confirmed Service Customer
11/22/2025
Friendly and knowledgeable people. Fast service.
11/23/2025
Hi, thank you for taking the time to leave a review for us at Carlisle Buick GMC! We're looking forward to your next visit!
CARLISLE, PA
Jay M|2023 GMC Terrain
Confirmed Service Customer
12/4/2025
The appointment was timely. My disappointment was that I left a message about 3 days prior and no one returned the call.
12/5/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
CARLISLE, PA
Elderlee I|2026 GMC Sierra 1500
Confirmed Sales Customer
12/24/2025
Everything was smooth and very easy to complete
JON MILLER
12/25/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
YORK, PA
Joseph D|2026 GMC Sierra 1500
Confirmed Sales Customer
12/31/2025
Jon was great to deal with and the vehicle was everything as
JON MILLER
1/1/2026
Thank you for sharing your feedback! We’re glad our salesperson provided knowledgeable and courteous service, and that our vehicle selection met your needs.
BROAD RUN, VA
Ronald U|2019 Buick Encore
Confirmed Service Customer
1/6/2026
Continuing excellent service for past 20 years
1/7/2026
Thank you for your kind words! We truly appreciate your continued loyalty and are thrilled to hear that you've had a positive experience with our team. It's always a pleasure to assist you, and we look forward to serving you again in the future!
CARLISLE, PA
Kenneth D|2018 GMC Canyon
Confirmed Service Customer
1/8/2026
Easy to schedule and service was completed when promised.
1/9/2026
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
CARLISLE, PA
Cathy S|2019 GMC Terrain
Confirmed Service Customer
1/9/2026
not happy with this place anymore trying to add on more stuff that i did not go there for
1/9/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
NEWVILLE, PA
Melissa S|2021 GMC Terrain
Confirmed Service Customer
1/14/2026
Oil change took longer than usual, 2hrs. I waited on my vehicle
1/14/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
GARDNERS, PA
Roger O|2018 GMC 1500 Sierra
Confirmed Service Customer
1/15/2026
Everyone there was very helpful processing was great
1/16/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
CARLISLE, PA
John L|2025 Buick Envision
Confirmed Service Customer
1/17/2026
I like the hours - it’s best for me to get car maintenance done early - staff is always ready for me even first thing in the morning
1/18/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
BOILING SPRINGS, PA
Gerald M|2018 GMC Terrain
Confirmed Service Customer
1/19/2026
Please see below comparison of the difference in the estimate and cost to replace four TPMS sensors on 1/16/2026. Carlisle Buick GMC (Declined Estimate) $865.42 COSTCO Tire Center (Replaced Cost) $245.45
1/20/2026
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
CARLISLE, PA
Pamela S|2023 GMC Acadia
Confirmed Service Customer
1/19/2026
Scheduling the service/inspection was smooth and easy...the visit came the next day... right on time. the service tech, Debby, was knowledgeable and very professional All in all, it could not be better.
1/20/2026
Hello, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!
MECHANICSBURG, PA
Duane B|2025 Chevrolet Suburban 1500
Confirmed Service Customer
1/10/2026
Good service
1/11/2026
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
CARLISLE, PA
Aaron R|2026 GMC Sierra 1500
Confirmed Sales Customer
1/14/2026
Good experience, sales person was cool, management was cool. Easy day
TYLER CARROLL
1/15/2026
Thank you for the great review. We’re glad your experience felt easygoing and that both the sales and management teams made your day smooth. We appreciate your support and can’t wait to welcome you back again.
HUMMELSTOWN, PA